FAQs: Garage Door Repair in Charlotte | Statamic

Resources & FAQs

Garage Door Repair in Charlotte

Frequently Asked Questions

I'm interested in painting my house trim to match my garage door color. Where can I find the color formulas?

Our Color Chart and Instructions will provide you with the paint formulas that match your new garage door.

How many types of operators do you have?

The “Garage Door Opener” section of our website contains all information for operator options available to customers.

Can I reset my operator If so, how?

You can occasionally get your operator to work by unplugging the unit, waiting 60 seconds, and plugging it back in. However, most operators don’t feature an actual reset button. Unplugging the unit allows the internal computer chip to recycle itself.

What is the warranty for torsion spring replacement?

Torsion spring replacements are covered by a one-year labor warranty, which starts the same day of service. We warranty cover defects in both material or workmanship. The spring itself has a five-year warranty.

What if I need to replace other parts? How long are your parts and labor warranties?

Starting on the date of your service, any garage door part or accessory we’ve replaced is covered for 90 days. Labor is covered for 30 days.

How do I change the code on my keypad?

Complete instructions for resetting your code are included with your keypad. If your keypad isn’t pictured in the instructions, please call our Service Department.

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Garage Door FAQs

Garage door frequently asked questions and answers

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Garage Door Opener FAQs

Garage door opener frequently asked questions and answers

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Download Product Brochures

Residential garage doors and openers, commercial doors and openers, opener accessories

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Download Owner's Manuals

Garage door collections manuals, garage door openers manuals, commercial openers manuals

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Download Warranties

Garage doors warranties, garage door openers warranties, commercial openers warranties

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Download Specifications

Commercial door specifications