Who We Are

We Fix Broken Stuff!

From humble beginnings as the manufacturer of overhead doors to a powerhouse ally for modern business owners, The Overhead Door Company of Charlotte offers the industry’s best Loading Dock Equipment and Commercial Overhead Doors. We’re a division of DuraServ Corp, and we have the materials and experience to enhance significantly, repair, or design your loading dock environment. We’re excited to design, service, or build one of the most critical facets of your company’s operations.

The Overhead Door Company of Charlotte. Your Source for Loading Dock Equipment & Doors

A Loading Dock and the area around the Loading Dock may be one of the busiest and most dangerous areas of your business, and that’s why we take our job so seriously in providing you the best in equipment and service. Since our inception, The Overhead Door Company of Charlotte focused on installation as well as Service and Design. As part of the DuraServ Corp family, our ability to serve your business only increases through the nationwide presence of DuraServ and their experience in loading dock environments.

Let Us Enhance, Expand, or Build Your Loading Docks and Commercial Overhead Doors

As our name suggests, we sell Commercial Overhead Doors, including Rolling Steel Doors, Sectional Doors, Knock-Out Doors, and Exterior Rubber Doors. If there’s a commercial door out there, we know about it, and we sell the best version of it. However, our expertise extends to the industry’s best Dock Levelers & Lifts, safety equipment & truck restraints, and aftermarket products. We also sell energy-efficient residential garage doors that are beautiful, affordable, and long-lasting. Whether you are in the market for a residential door or commercial door, you can trust us to deliver high-quality products that exceed your expectations.

Popular Aftermarket Products we sell include energy-saving products like LED bulbs, which can help reduce the energy costs at your facility. Not only can we save your company energy, but we can also improve the safety your employees enjoy while working with the installation of APS Equipment Upgrades like the APS airbag conversion kit, APS hydraulic conversion kit, or the APS flex-back panel. Not only can these devices Improve Safety at your worksite, but they can also enhance productivity, which can lead to greater profits.

VIEW THE DURASERV TIMELINE

Our Brands

Overhead Door of New Orleans
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Values at Work

Company Goals

  • Take great care of every customer.
  • Treat employees well and with respect.
  • Be “first and best” in all markets in servicing customers.

Employee Commitment

  • Be accessible to customers and co-workers.
  • Be accountable to yourself and the company for your performance.
  • Be positive and enthusiastic.
  • Be a team player, hustle and have a great attitude.
DuraServ Employees

Why We Succeed

Did you know that we’re part of the largest distributor in the world for Loading Dock Equipment and Hi-Speed Doors? With our dedication to our employees and our customers, we succeed in every project we undertake. One of the reasons for our success is that we can handle every aspect of your project, whether the Emergency Repair of an overhead door or the new construction of a loading dock environment. Here are our core values and why you’ll want to work with us.

  • Service First

    The Overhead Door Company of Charlotte has long been known as the premier distributor of Commercial and Residential Overhead Doors, but we’re no longer solely an equipment provider. Today, we operate as a service-first provider. We provide our customers with industry-leading loading dock and overhead door products while having the technicians and professionals on staff Design New Facilities, install our products, and maintain them over time.

  • One Customer – One Contact

    Whether you’re a small business in Charlotte, a distributor in Concord, or an outlet in Gastonia, we want to deliver the best possible experience, which means operating with a “One Customer, One Contact” policy. When you contact us for service or equipment, you’ll enjoy the convenience of communicating with a single customer service professional, which will help us deliver your goods and services as quickly as we possibly can. Time is money!

  • Large Retails

    One of our most exciting areas of expansion and growth has been in the area of large retail companies that have a nationwide or international presence. We have the resources and personnel available to deliver products on a large scale. We’re confident in our ability to Provide the Best Service, whether you’re a multistate corporation with headquarters in Charlotte or a small business owner in Concord or Rock Hill, South Carolina.

  • Compete as a Team

    We are only strong when our employees work as a team, and our ability to compete requires that we offer a united and cooperative front during all client interactions. By pooling the wisdom and experience of our employees, we can perform an operational needs assessment for your company, which may help us identify weaknesses in your operation or areas where we could Improve your Loading Dock Environment. Our teamwork philosophy means we can deliver and install the safest and most efficient machinery.

  • Committed Employees

    Our employees are a vital part of our operation, and we know that our success depends on the loyalty and commitment of our employees. We hold regular meetings with our entire staff, which helps us maintain an honest and transparent relationship with everyone we hire. We know we’re fortunate to enjoy the loyalty of our staff members, and we work diligently to earn that loyalty with quarterly meetings and the sharing of priorities and results.

  • Experience and Tenure

    There are so many things to make a safe, efficient, and profitable loading dock environment. Still, these things aren’t always evident until you gain many years of experience in the dock and door industry. We have some employees that have more than 40 years of experience, and we rely on their knowledge to constantly improve our services.

The Overhead Door Company of Charlotte is Ready to Install Your Loading Dock

With loading dock equipment and overhead doors from companies like Overhead Door, Rytec, Wayne Dalton, Serco, Kelley, and Raynor, The Overhead Door Company of Charlotte has the equipment you need to make your docks and doors a safe and efficient part of your operation. We understand the stresses that loading dock areas undergo, and that’s why we deal with only the strongest and most advanced equipment and have the best, factory-trained technicians on staff to install it. Contact us today to learn more about our overhead doors and loading dock equipment and set up a consultation or service appointment.

Awards

Wayne Dalton
Circle of Excellence
(2016)

Serco/Kelley
Top Volume Distributor
(2002-2017)

Rytec
Largest North American Dealer
(2009-2017)

Wayne Dalton
President’s Club
(2005-2015)

Raynor
National Account Partner Bronze
(2014)

Ernst & Young
Entrepreneur of the Year Finalist
(2018)

MHEDA
MVP Award
(2013-2017)

MORE AWARDS